Privacy Policy for Solaris Clean Energy Co.

Last updated: [Insert Date]

Solaris Clean Energy Co. (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, interact with us, or use our services. We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all other relevant data protection laws in the United Kingdom.

1. Information We Collect

We may collect and process the following types of personal data:

1.1 Information you provide directly

  • Name
  • Email address
  • Phone number
  • Postal address
  • Company details (if applicable)
  • Enquiry or support message content
  • Information provided through forms or quote requests

1.2 Information collected automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited and time spent on the site
  • Cookies and tracking technologies (see Section 7)

1.3 Information from third parties

We may receive information from:

  • Service providers
  • Analytics platforms
  • Social media platforms (if you interact with our accounts)

2. How We Use Your Information

We use your personal data for the following purposes:

  • To respond to enquiries or provide customer support
  • To process service requests or quotations
  • To improve our website, services, and user experience
  • To send updates, marketing communications, or newsletters (only with your consent)
  • To comply with legal obligations
  • To maintain security and prevent fraud

3. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent – when you subscribe to a newsletter or opt-in to marketing
  • Contractual obligation – when you request services or quotes
  • Legitimate interest – to improve our services or ensure website security
  • Legal obligation – when required by law or regulatory authorities

4. How We Share Your Information

We may share your information with:

  • Trusted service providers (such as hosting, analytics, or CRM tools)
  • Professional advisers (legal, accounting, etc.)
  • Regulators or law-enforcement authorities where required

We do not sell your personal data to third parties.

5. International Data Transfers

Where data is transferred outside the UK, we ensure adequate protection through:

  • UK-approved adequacy regulations
  • Standard Contractual Clauses (SCCs)
  • Other legally recognised safeguards

6. How We Protect Your Data

We implement suitable technical and organisational measures, including:

  • Secure servers and encryption
  • Access controls
  • Regular security assessments

However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies to:

  • Ensure website functionality
  • Analyse website traffic and performance
  • Improve user experience

You can manage or disable cookies through your browser settings. More details are available in our Cookie Policy.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion (“right to be forgotten”)
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time (where relevant)

To exercise your rights, contact us at:

[Insert Contact Email]

9. Data Retention

We retain personal data only for as long as necessary to:

  • Provide services
  • Meet legal and regulatory requirements
  • Resolve disputes

After this period, your data will be securely deleted or anonymised.

10. Links to Other Websites

Our website may include links to external sites. We are not responsible for the privacy practices of third-party websites and encourage you to review their policies.

11. Children’s Privacy

Our services are not intended for individuals under 16. We do not knowingly collect data from children.

12. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

Solaris Clean Energy Co.

info@solariscleanenergy.co.uk